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All Passengers, Regardless of Age:Adults, children, and infants are required to have a valid passport for international travel. We are unable to make exceptions to these requirements. A valid Passp...

Even if you are eligible to travel on just a NEXUS Card, we strongly recommend that you travel with a valid passport when travelling outside Canada, even to the United States, as some officers may ...

If you have any concerns about the authenticity of an account on social networks, or if you receive a suspicious email, please contact us through any of the approved channels in this article.Online...

Flair follows the Canadian Air Passenger Protection Regulations to make sure families are seated together. Please ensure that you select the correct type of passenger when booking your reservation,...

I see a charge from Flair on my card, but I am not travelling:Your card may be compromised if you see a charge on your card with our name as the merchant, but you've never heard of us, did not book...

If your infant will turn two years old during your trip, please click here for booking instructions.Lap-Held Infant Travel RequirementsInfants under 2 years old must provide proof of age, ideally i...

Car Seats and Child Restraint Devices as Checked BaggageFlair accepts car seats and restraint systems as checked baggage. If passengers are travelling with an infant (under 2 years old), they may c...

Auto-fill Name CorrectionsOccasionally, your browser will auto-fill in the name fields. However, as there are multiple opportunities to confirm the information during the booking flow, we do not wa...

Once a child has reached their second birthday, Transport Canada requires that they occupy their own seat.If your infant has their second birthday while you are travelling, you will be required to ...

Errors and spelling mistakes are bound to happen which is why Flair allows customers to make name corrections on their bookings as long as they fall within certain parameters. Depending on the corr...