Official Contact Channels

Scam and Fraudulent Activity Overview

Email phishing, fake ads, fake social media accounts, and telephone scams are used to impersonate Flair by scammers and fraudsters to steal personal information such as credit card numbers and booking details. Always make sure that you're speaking to Flair by reaching out to us through one of the channels below. 

Our Official Channels

Flair can only be reached through the following supported platforms and accounts:

Platform	Contact	How to Identify Flair
Facebook	https://www.facebook.com/flairairlines/	Blue Verification Check
Instagram	https://www.instagram.com/flairairlines/	Blue Verification Check
WhatsApp	[phone] (Messaging Only)	Business Info Phone Number
TikTok	https://www.tiktok.com/@flairairlines	Blue Verification Check
LinkedIn	https://ca.linkedin.com/company/flair-airlines	URL
Email	Support Responses: @flyflair.zendesk.com	Email Domain (address after @)
	Support Responses: @flairairlines.zendesk.com
	Bookings and Promos: @flyflair.com
	Reimbursements: [e-mail]	hyperwallet.com domain
Clickable Links	SMS Text Disruption Support: plan3.aero	plan3.aero domain
	Manage My Booking: res.flyflair.com	flyflair.com domain
	Online Check In: oci.flyflair.com	flyflair.com domain
	Surveys: [e-mail]	medallia.ca domain
Webforms	https://flyflair.zendesk.com/hc/en-ca/requests/	flyflair.zendesk.com domain
Phone	Customer Support: [phone]	Entire Phone Number
	Accessibility: [phone]

Please note that we no longer monitor X (Twitter). Stay up-to-date or reach us at one of the platforms above. 

Never submit personal information, booking details, or banking information to a Google Form. Verify that the webform is a flyflair.zendesk.com domain.