e18029 b7e724

Nickname MistakesIf you accidentally typed in your nickname instead of the legal name that appears on your ID, the number of characters that you need to add or change will determine the applicable ...

We follow the guidelines of the Canadian Air Passenger Protection Regulations, which provide passengers travelling on Flair certain rights to compensation, refunds, rebooking, and eligibility for m...

We recognize the critical role service dogs play in assisting individuals with disabilities. We welcome customers travelling with trained service dogs and ensure a smooth and comfortable journey. W...

No longer able to travel? No worries, you can resell your booking for a voucher toward your next trip.Can I Resell My Ticket? Passengers over 18 who purchased their tickets directly through Flair'...

Flair's original app was discontinued in 2024. It is not an error if you are unable to get past the airplane animation on the "Fly Flair" app (our white logo against a black background). How Do I F...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...