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Travel Voucher OverviewFlair's Travel Vouchers are like digital coupon codes that you can use to purchase a Flair reservation. Voucher Codes are sometimes referred to as Promo Codes, but they aren'...

Flair's tickets are non-refundable; therefore, refunds and fee waivers will not be offered for cancellations due to medical emergencies, death, or serious illness. These include, but are not limite...

Future travel credits (FTC) may be issued when you decide to cancel a ticket. The unused portion of the ticket will be available as a credit and can be used for future bookings. Tickets Eligible fo...

We happily welcome expectant and new mothers on board all of our flights! In this article: Requirements and Restrictions At the Airport On Board  Requirements and RestrictionsIf your pregnancy is c...

Scam and Fraudulent Activity OverviewEmail phishing, fake ads, fake social media accounts, and telephone scams are used to impersonate Flair by scammers and fraudsters to steal personal information...

How to Request Wheelchair Assistance and Gate EscortsYou can add a wheelchair request to your booking:  When booking online at flyflair.com  Using the Manage My Booking tool  During online check-in...

Connections Between Multiple Flair FlightsFlair does not sell connecting flights, even within our network, and all legs are considered point-to-point. Flair is not liable for reaccommodating, provi...

An ID presented at airport check-in and the boarding gate must match the First and Last name on your reservation. Middle name discrepancies will not cause an issue at the airport or during boarding...

(La versión en español sigue)All flights to Mexico include the Mexican Tourism Tax. Please click here to request a refund if you believe that you're eligible as a Mexican Citizen or Mexican Residen...

Starting December 3, 2025, we're introducing a smoother, quicker airport flow for passengers who purchase a bundle or carry-on. Passengers will fall into the following categories:I purchased a carr...